Engineering Support

Trend Micro provides engineering support, including bug fixes and updates, only for the latest version of each Core Technology Engine. Support ends when a new version is released to all update servers. To receive the latest protections and updates, customers must use the current version of each Core Technology Engine, such as the Virus and Spyware Scan Engine, Damage Cleanup Engine, AntiSpam Engine, Behavior Monitoring Engine, Firewall Engine, AntiRootkit Engine, and ActiveUpdate Engine.

Support details for older, inactive Core Technology engines will be announced separately.

Pattern File Support 

Trend Micro will release pattern files compatible with a Core Technology Engine for six months after a new engine version is available on all platforms. After this period, new pattern files may not work with older engine versions.